Several DSWD frontline, non-frontline services get ISO nod

Despite the challenges in the past year due to the COVID-19 pandemic, the Department of Social Welfare and Development (DSWD) continues to perform its mandate towards achieving world class quality service that is fully compliant with the International Organization for Standardization (ISO) standards and requirements. This year, the Department has officially received its Department-wide ISO continue reading : Several DSWD frontline, non-frontline services get ISO nod

DSWD cited as among agencies with high resolution rate of public concerns

For the year 2021, the Department of Social Welfare and Development (DSWD) is among the top ten government agencies with high resolution rate on referrals, according to the Civil Service Commission’s (CSC) Contact Center ng Bayan. The Contact Center ng Bayan (CCB) receives complaints, requests for assistance, commendations, suggestions, and inquiries relative to the quality continue reading : DSWD cited as among agencies with high resolution rate of public concerns

DSWD Chief visits Odette victims in Southern Leyte, Bohol

In continuation of the disaster response operations, Department of Social Welfare and Development (DSWD) Secretary Rolando Joselito D. Bautista, along with partner national government agencies, conducted a series of visits in the provinces of Bohol and Southern Leyte to ensure the continued provision of assistance to the families and individuals hit by Typhoon Odette. Secretary continue reading : DSWD Chief visits Odette victims in Southern Leyte, Bohol