The Department of Social Welfare and Development leads in the provision of Assistance to Individuals in Crisis Situation (AICS) in the region through the Crisis Intervention Unit (CIU).

The services under AICS include medical, educational, transportation, burial, food, and cash assistance for other support services to individuals and families who are indigent, vulnerable, disadvantaged, in crisis, or in any difficult situation. 

Clients who may want to avail of these services shall only bring the documentary requirements for each assistance either to the DSWD Regional Office in Ramon Magsaysay Avenue, Davao City or Social Welfare and Development (SWAD) satellite offices located in Brgy. Mintal, Tagum City, Digos City, Mati City, Nabunturan, and Malita.

These offices operate on weekdays from 8:00 AM to 5:00 PM or as long as clients are inside the premise of the Office and shall abide to the “no noon break” policy.

The list of requirements is available in the DSWD offices mentioned and is also posted in the official DSWD XI website.